Refunds & Cancellation

Last updated: 29 October 2026. Psych AI is operated by Clemor Inc, India ("we", "us"). Contact: support@psychai.online.

Free trial

Every new user gets 7 days free with limited content. No payment details are needed, and nothing is charged automatically when the trial ends.

Web subscriptions (Razorpay)

Within 48 hours of your first payment

Cancel from My account → Cancel subscription and you'll get a full refund to your original payment method. Premium ends immediately. Refunds usually reach you within 5–7 working days, depending on your bank.

After 48 hours

You can turn off auto-renewal at any time from My account. You keep Premium until the end of the year you've paid for, and you won't be charged again. We don't offer partial refunds for unused time.

Renewals

Your subscription renews once a year at the then-current price. You can also stop the UPI AutoPay mandate from your UPI app at any time.

Android app (Google Play)

Purchases in the Android app are handled by Google Play. Cancel any time in the Play Store → Payments & subscriptions. Google Play lets you request a refund within 48 hours of purchase; after that, refunds follow Google's policies.

Duplicate or failed payments

If you were charged twice or charged without getting Premium, email us with your payment reference and we'll fix it or refund you promptly.

Need help?

Write to us from our contact page.